In a word: Yes. They do. There are organizations that rate the financial condition of insurance companies, such as Demotech, Moody’s and S&P Global Ratings. However, AM Best is probably the most prominent.
AM Best uses letter ratings, ranging from “A” (which is considered the best), to “D” (which is considered poor). Typically, when a carrier is rated below a “D,” it is under some degree of regulatory supervision or in liquidation. When a carrier is assigned an “NR” rating, it is because it lacks operating experience or sufficient data, or the rating procedure is inapplicable because the carrier is too unique, or the carrier has declined its letter rating. Carriers with a rating of “B” or less are considered “vulnerable” and they need to be watched carefully.
Want more information? PIA Northeast members can access the following document: Carrier ratings: do they really matter?
The agent role and how PIA can help
Your clients trust you to place their coverage with carriers that will be there to honor their obligations. How can you meet this level of trust if you don’t know the financial condition of your markets? Knowing the ratings of your companies is simple.
If you want to stop worrying, sign up for PIA’s Company Rating Tracking Service—which is available exclusively to PIA members. Once you sign up for this service, you will receive an email from PIA when one of your represented carrier’s AM Best rating changes.
To participate, contact PIA’s Industry Resource Center by phone at (800) 424-4244 or by email resourcecenter@pia.org with a listing of the carriers your agency represents. Please note: This alert is a product of PIA and is not affiliated with any service provided by AM Best.
It’s that time of year again …
If you are a PIA Northeast member, you should have received your PIA Company Representation Survey in the mail. The results from this survey help PIA to know which carriers you do business with to help us keep you informed about company activities that have a direct impact on your agency—such as an insurer insolvency, merger, or acquisition.
If you haven’t done so already, please take a few minutes to complete the survey and email it back to PIA’s Industry Resource Center or fax it to (888) 225-6935. If you didn’t receive your copy of the survey, email the Industry Resource Center to update your information. Don’t forget to put your name and your agency’s name at the top of the survey.
Shirley Albright, CPIA, CISR
Shirley Albright, CPIA, CISR, has been a cornerstone of PIA since joining the association in 1983. Over the decades, she has contributed meaningfully across numerous departments, demonstrating unwavering dedication and leadership. In 1995, Shirley played a pivotal role in launching the Industry Resource Center, where she led the development of a comprehensive software system designed to log and manage all incoming and outgoing member inquiries—an innovation that transformed the center’s operational efficiency. As director of the Industry Resource Center, Shirley oversees the center’s daily operations, including the triage and resolution of thousands of member inquiries and multiple database updates, ensuring timely and accurate support across the organization. Her industry accomplishments include earning her New York state property/casualty broker’s license and has obtaining the CPIA and CISR professional designations, underscoring her deep expertise and commitment to excellence in the insurance industry.
