Five key advantages of a VoIP phone system

February 24, 2022

Today, many independent agents have switched to Voice over Internet Protocol phone systems from traditional phone landlines to run their businesses more efficiently. Unlike traditional phones, VoIP transforms business communications through numerous features and benefits already built into the system.

Here are five key advantages of a VoIP system:

No. 1: Important impressions. How clients and prospects view your business often depends on an initial phone interaction. Do they hear a welcome message with easy directions or are they put on hold immediately? Whether your business has two, five or 20 employees, your business will sound more professional with a VoIP system.

No. 2: Excellent call quality. With technology advances and increased internet speeds, VoIP phones provide the call quality you need to run your business efficiently.

No. 3: Reduced costs. Lower costs are one of the most appealing benefits for independent agents to switch to VoIP systems. Those agency owners with landlines understand the significant expense associated with them—setup fees, monthly costs, per-line expenses.

No. 4: Connect with remote teams. Employees can now work from anywhere and VoIP provides the tools to communicate with these staff members effortlessly, no matter where employees are located.

No. 5: Built-in features. VoIP provides numerous features already built-in that will help drive your business. These include:

  • Virtual Receptionist, which answers your phone and provides a professional greeting that helps direct callers on how best to proceed;
  • Ring Groups, whichensures every call is answered by ringing everyone in a department or person to person until someone answers;
  • Virtual Fax, which allows you to send traditional faxes from your phone to a fax machine. VoIP simply removes the need for fax equipment on the sender’s end.

VoIP phones use the internet to make and receive calls using analog phones plugged into Ethernet jacks. Businesses also can keep their current business phone number to make the transition seamless. Once connected, employees can make and receive calls easily. Customizing features also is easy through a web portal and login.  

As businesses grow, having a phone system that aligns with public expectations is critical. Unlike traditional landlines, VoIP systems come with powerful features to help businesses make the right impression.

Jim Gustke

Jim Gustke is vice president of marketing at Ooma and he is responsible for all aspects of marketing and customer acquisition for the company. Ooma Office is proud to have recently won PC Magazine’s Business Choice Award for Best VoIP System for the 10th year in a row. For more information, visit: For questions or comments, email: If you would like additional information about VoIP, please download the free guidebook: The Complete Guide to VoIP Systems. Ooma also offers a VoIP Savings Calculator.

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