It’s no secret that the competition for client loyalty is intensifying. Pricing, automation and digital tools have leveled the playing field, making retention a key differentiator, not just for service teams, but for the entire business. Retention reflects the...
As winter approaches the Northeast, drivers across the region face some of the most challenging road conditions of the year. Each season, more than 1,300 people are killed and more than 116,800 people are injured in vehicle crashes on snowy, slushy or icy pavement,...
If you’re an insurance producer in New Jersey, there’s a new piece of legislation you’ll want to keep on your radar—S-4722. This bill would set the stage for the creation of the Joint Blue Ribbon Task Force on Impacts of Climate Change on Property Insurance. Let’s...
If you’re hearing more about social inflation, and wondering how it’s impacting your clients—and your bottom line—you’re not alone. That’s exactly why PIANJ hosted a recent Deep Dive Panel titled “Behind the Verdict: How Litigation Trends Are Driving Insurance Costs.”...
I want to talk about cat events. No. This isn’t related to a grouping of our feline friends, rather it’s the term most insurance companies use to describe an area-wide catastrophic weather event—such as the floods that hit Tennessee, Texas, North Carolina, parts of...
Trends in the insurance industry have shown that carriers are raising rates, limiting coverages or pulling out of entire markets—often citing catastrophic losses tied to natural disasters. From wildfires in California and tornadoes in the Midwest, to hurricanes along...
The New York State Department of Financial Services will see a change in leadership this October. Superintendent Adrienne A. Harris will step down after four years of service. Gov. Kathy Hochul has appointed Kaitlin Asrow as acting superintendent, effective Saturday,...
With hurricane season underway, and Congress still negotiating a continuing resolution to fund the federal government, insurance agents should be prepared for the possibility of a lapse in the National Flood Insurance Program. Currently, the NFIP is set to expire Tuesday, Sept. 30, 2025. A short-term flood extension bill has been attached to the stalled CR, raising concerns about what could happen if lawmakers don’t act in time.
New England’s independent agents are experts at adapting to a playing field that’s constantly changing, and the current state of the market will surely test their resolve in months to come. As 2025 dawned, rates had stabilized in most lines, even if carrier appetite...
Starting a business doesn’t just mean putting your name on the map. It means showing up with presence, not just signage. It means listening before speaking, giving before asking, and finding natural ways to embed your work into the rhythm of your local community. If...