Earlier this week, PIANJ hosted another Deep Dive session: Selling/Servicing Personal Lines and Small Commercial Policies. Those who missed the session can view a recording of the program, which can be shared with colleagues.
The discussion
Moderated by PIANJ’s Director of Government & Industry Affairs Bradford J. Lachut, Esq., the discussion included insights from the following panelists:
- Connie Mahoney, PIANJ president and agency manager for Mark Anthony Associates;
- Darren K.G. Shaw, Esq., E&O attorney for Utica National; and
- Walter Conroy, PIANJ Communications Committee chairperson, NJYIP secretary, and vice president of commercial lines for Liberty Insurance Associates Inc.
The session offered viewers tips on how to protect themselves from E&O exposures when handling personal-lines and small commercial-lines policies. Having the right procedures in place is paramount—especially in the current insurance market in which people are contacting agents out of the blue just to see what their agency can do for them regarding their insurance policies.
PIA is here to help members
To assist PIA Northeast members to protect their agencies, the association offers numerous E&O tips through its QuickSource library. PIA also offers a direct hot line to two experts who are ready to assist you with your E&O conundrums. Robert M. Sullivan, Esq., and Christopher Weldon, Esq., are available through the PIA Industry Resource Center’s E&O Assistance Hotline.
Discounts on your E&O coverage
Boost your E&O know-how with education courses and loss-prevention programs, many of which offer a discount on your E&O coverage written through PIA. View the upcoming course schedule.
PIA’s E&O products
PIA offers a selection of quality E&O insurance coverages for producers. For more information, contact PIA’s Member Service Department at (800) 424-4244 or memberservices@pia.org.
Shirley Albright, CPIA, CISR
Shirley Albright, CPIA, CISR, joined PIA in 1983 and has worked in many facets of the association over the years. In 1995, she was an integral part of establishing the Industry Resource Center to include the development of the software system to record and track all incoming and outgoing inquiries. She quickly moved from industry resource representative to assistant director and eventually to her current position as director. Currently, Shirley oversees the daily operations of the Industry Resource Center to include the triage of thousands of incoming member inquiries. Her other accomplishments include obtaining her New York state property/casualty broker’s license, CPIA and CISR designations.
