The most critical elements of successful small-business operations include building a customer base, managing your finances, and continually cultivating new customers through targeted advertising. Building your professional network also is key. Here are some tips on...
Let’s discuss the electronic delivery of insurance documents. Please don’t leave! I promise this will be painless (mostly). I know that the electronic delivery of insurance policy documents is not a new phenomenon. You probably have sent thousands of documents...
The insurance industry is comprised of cycles. Hard-market cycles happen to course correct when rates are inadequate, when there are recessions and economic turnarounds, or when unforeseen events occur, such as the COVID-19 pandemic. However, even though the hardening...
While generating new business is important, we often overlook our renewal process. An agency’s retention strategy is, without question, one of the most important areas that impact its financial health, profitability, and future success. According to several industry...
What's your career reputation? What values do your colleagues and clients see when they interact with you? Do you consistently model and communicate your principles and ethics? Building a positive personal brand is an everyday activity. Use this checklist to pat...
As a PIA Northeast member, you can keep updated on the latest storm news via PIA’s Storm Info Central. This tool kit includes: state-specific insurance department information; pertinent QuickSource and Ask PIA resources on topics such as snowplowing, business...
All qualifying PIA National member agencies will once again be provided with a complimentary license to use ACORD forms in 2021, as long as they access these forms through a vendor such as AMS or AVYST eForms Wizard. To take advantage of this member benefit, log on to...
There is a saying that once is chance, twice is coincidence, thrice is a pattern. I have learned to take that saying to heart at PIA Northeast. We receive hundreds—if not thousands of—calls from members every year. Whenever three members ask the same question, my...