An out-of-this-world Annual Conference

An out-of-this-world Annual Conference

One of the most exciting insurance events in the cosmos was held June 2-4, 2024, at the Hard Rock Hotel Casino in Atlantic City: the PIANJ | PIANY Annual Conference. At the event, more than 1,600 insurance professionals gathered from around the region to forge...

There and back again: An E&S journey

There and back again: An E&S journey

In the 2023 E&S edition of PIA Magazine, I wrote about the perils and pitfalls that insurance producers face when placing business in the nonadmitted—or excess & surplus lines—marketplace through the lens of Lord of the Rings. [EDITOR’S NOTE: You can access...

Building loyal customers and agency growth

Building loyal customers and agency growth

In the fiercely competitive world of insurance—where every customer represents a hard-won victory—the cost of acquiring new clients looms significantly higher than retaining existing ones. Shockingly, research reveals that in any industry it can be up to five times...