On the origin of pet insurance

On the origin of pet insurance

I’m fascinated by the process of evolution. As a kid, I was a dinosaur fanatic, and I was perplexed by the thought of a Stegosaurus (my favorite dinosaur) evolving into a bird. Luckily, I have since wrapped my brain around that. I’ve always thought of evolution as a...

Client retention in a changing market

Client retention in a changing market

It’s no secret that the competition for client loyalty is intensifying. Pricing, automation and digital tools have leveled the playing field, making retention a key differentiator, not just for service teams, but for the entire business. Retention reflects the...

Conn. Supreme Court clarifies broker duties on nonrenewal: What producers need to know

Conn. Supreme Court clarifies broker duties on nonrenewal: What producers need to know

In a significant decision for Connecticut insurance professionals, the Connecticut Supreme Court has clarified the obligations of insurance brokers regarding policy nonrenewal notifications. The ruling in Deer v. National General Insurance Co., offers new guidance on a question that has long vexed producers: What, if any, duty does a broker have to notify clients when their homeowners insurance policy is not renewed?