In 2021, President Joe Biden signed the Bipartisan Infrastructure Investment and Jobs Act, which authorized an additional $1.2 trillion in federal construction projects. It also reauthorizes and funds the U.S. Department of Transportation’s existing Disadvantaged...
PIANJ has long advocated for banning the use of step-down clauses in personal auto policies—an unfair, hidden trap that blindsides consumers when they need coverage most. After years of steady advocacy, that work is paying off. Twin...
It’s no secret that the competition for client loyalty is intensifying. Pricing, automation and digital tools have leveled the playing field, making retention a key differentiator, not just for service teams, but for the entire business. Retention reflects the...
As winter approaches the Northeast, drivers across the region face some of the most challenging road conditions of the year. Each season, more than 1,300 people are killed and more than 116,800 people are injured in vehicle crashes on snowy, slushy or icy pavement,...
When temperatures plummet, even a well-built home can be vulnerable to extreme winter weather. Across much of the United States, homeowners are finding that preparedness for severe cold, heavy snow and prolonged storms is no longer optional. Winters have become...
For the third consecutive legislative session, PIANY saw its top legislative priority go from an idea to a reality. Gov. Kathy Hochul has signed A.112/S.4157, a bill that repeals the outdated anti-arson application requirements in New York City, the last municipality...
I want to talk about cat events. No. This isn’t related to a grouping of our feline friends, rather it’s the term most insurance companies use to describe an area-wide catastrophic weather event—such as the floods that hit Tennessee, Texas, North Carolina, parts of...
In a significant decision for Connecticut insurance professionals, the Connecticut Supreme Court has clarified the obligations of insurance brokers regarding policy nonrenewal notifications. The ruling in Deer v. National General Insurance Co., offers new guidance on a question that has long vexed producers: What, if any, duty does a broker have to notify clients when their homeowners insurance policy is not renewed?
Planning for long-term care always has been one of the most emotionally complex and financially uncertain parts of preparing for retirement. Many families delay the conversation until they’re in crisis, often leaving limited options and a heavy burden on loved ones. But artificial intelligence is starting to change that, offering a smarter, more personalized way to think about long-term care planning, and providing independent agents with new tools to help their clients prepare with confidence.
Answer this one honestly: Does your agency actively collect and act on feedback from customers and employees? If the answer is no, you’re not alone. Some independent agents gather enormous volumes of feedback, but they fail to follow through. Others shy away from...