The minimum limits for commercial automobile insurance customers in New Jersey will increase effective Monday, July 1, 2024. Under P.L. 2023, c. 276, intrastate commercial vehicles with a gross vehicle weight of more than 26,000 pounds are required to carry...
N.Y.: PIA-priority photo inspection law took effect May 15
PIANY’s top-priority photo inspection law (A.3172-A/S.5889) went into effect on Wednesday, May 15, 2024. This legislation makes important changes to New York state's antiquated photo inspection system. The law allows insurance carriers to submit a waiver to...
Building loyal customers and agency growth
In the fiercely competitive world of insurance—where every customer represents a hard-won victory—the cost of acquiring new clients looms significantly higher than retaining existing ones. Shockingly, research reveals that in any industry it can be up to five times...
Clients don’t want insurance, they want convenience in their experience
When it comes to delivering on the promise of an improved customer experience, property/casualty agency principals often feel like they are caught in the middle of a tug-of-war. Pulling the rope on one end are younger digital-native customers, as well as baby boomers...
New CID bulletin on aerial imagery and underwriting, responding to complaints
On March 19, 2024, the Connecticut Insurance Department issued a bulletin to address the use of aerial imagery by insurance carriers in underwriting homeowners insurance, specifically in relation to decisions about roof condition. This bulletin responds to a rise in...
Renting a car for your vacation in Canada? Here’s what that means for your insurance
Have you thought about visiting Canada? Our friendly neighbor to the north is an extremely popular travel destination for Americans. The Seattle Times, has reported that 9.1 million Americans traveled to Canada in 2022. While Mexico took the lion’s share of American...
Selling business interruption insurance: Strategies for agents in a changing market
In the ever-evolving landscape of the business world, the significance of safeguarding operations against unforeseen disruptions cannot be overstated. Business interruption insurance emerges as a pivotal safeguard designed to protect businesses from the financial...
Best practices to assist clients during a claim
Rarely is the role of the insurance agent or broker ever more important to a client than when that client has experienced a claim. Guiding clients through the claims process is a critical component of the agent’s or broker’s job. It involves not just a deep...
4.8 magnitude earthquake hits Northeast
On Friday, many Northeasterners felt the effects of a 4.8 magnitude earthquake, which rocked our world with shaking buildings from Philadelphia to New Jersey to New York City to Connecticut to Westchester, N.Y. The earthquake was centered near Whitehouse Station,...
Unleashing opportunities: How Sniffspot safeguards hosts and enriches doggy playtime
Sniffspot is an innovative platform designed to provide private and secure spaces for dogs to play and explore. It’s an app-based service that connects dog owners with local hosts who offer their private lands, yards or specialized areas for dog playdates, training...