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Modern, caring and strategic onboarding for long-term success

Modern, caring and strategic onboarding for long-term success

by Katie Brenneman | Jul 14, 2025 | Agency Management, Featured

Onboarding is your first real opportunity to connect people to your mission, model your values, and build trust with new hires. When done right, it aligns talent and culture while setting the foundation for long-term retention. However, a weak onboarding system...

DEI: why you should bring it to your workplace 

DEI: why you should bring it to your workplace 

by Matt McDonough | Jun 26, 2025 | Consumer-focused

Diversity, equity and inclusion—or DEI—seems like a kind of buzzword, but it really isn’t. It’s a framework that businesses can use to meet the needs of the United States’ increasingly diverse workforce.   If your agency or business is not accommodating their...

Workplace violence prevention laws are expanding: Here’s what you need to know

Workplace violence prevention laws are expanding: Here’s what you need to know

by Dan Leporati | Jun 5, 2025 | General News

Workplace violence is no longer a background issue. It’s increasingly front and center in the national conversation. With frequent headlines about mass shootings and on-the-job assaults, the topic has garnered growing attention from the public and policymakers....

Warm-weather working: how to be safe

Warm-weather working: how to be safe

by Jaye Czupryna | Jun 4, 2025 | Consumer-focused, Featured

If you work outside in the summer heat, it’s vital that you and your employees take care of yourselves to prevent heat rash, heat stroke, heat exhaustion, heat cramps, sunburns and more. Here are some safety tips to protect yourself this summer: No. 1: Hydrate,...

Lead your agency for transformational growth

Lead your agency for transformational growth

by Pamela Harper | May 28, 2025 | Agency Management, Featured

As the world keeps changing, what does it take to reimagine what’s possible for your agency’s future—and make it happen? How can you do this not just once but repeatedly to stay relevant as the business environment evolves? This question is on the minds of many agency...

PIANJ stands strong against a threat to the independent agency system

PIANJ stands strong against a threat to the independent agency system

by Bradford J. Lachut, Esq. | May 27, 2025 | Agency Management

The New Jersey Department of Labor and Workforce Development has introduced a proposed regulation—N.J.A.C. 12:11—that would codify and expand its interpretation of the “ABC test” that is used to determine whether a worker is classified as an employee or an independent...

How leaders can navigate market disruptions

How leaders can navigate market disruptions

by Bradford J. Lachut, Esq. | May 27, 2025 | Agency Management

If there’s one universal truth in the insurance industry, it’s this: change is inevitable,[1] and uncertainty is just part of the package. One minute, you’re navigating a stable market; the next, new regulations, economic swings or technological breakthroughs are...

Break into insurance: Build a career

Break into insurance: Build a career

by Emma Grace Brown | Apr 18, 2025 | Agency Management, Featured

There’s a reason you keep hearing that the insurance industry is stable. It’s not just a talking point. In a world in which so many professions are fading into gig work or being overtaken by algorithms, insurance has quietly remained one of the few sectors offering...

Hiring and retaining staff in a tight labor market

Hiring and retaining staff in a tight labor market

by Don Phin | Mar 28, 2025 | Agency Management

With competition at an all-time high, many agencies face the dual challenge of attracting new hires and keeping their current employees engaged and productive. Let’s review some strategic insights and actionable tactics to help you navigate the talent crunch—ensuring...

Innovative and effective onboarding strategies

Innovative and effective onboarding strategies

by Katie Brenneman | Mar 25, 2025 | Agency Management

Today’s job market is more competitive than we’ve seen in a long time. Candidates have options, which is why businesses are hyper-focused on doing everything they can to attract and retain top talent. They’re finding out they must do more than just offer competitive...

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