Building loyal customers and agency growth

Building loyal customers and agency growth

In the fiercely competitive world of insurance—where every customer represents a hard-won victory—the cost of acquiring new clients looms significantly higher than retaining existing ones. Shockingly, research reveals that in any industry it can be up to five times...

The power of technology = efficiencies

The power of technology = efficiencies

When you consider all the ways you can make your agency more efficient, the technological aspects can be overwhelming. This can be anything from considering a new agency management system to determining if you want to work with a company that provides back-office...

PIACT representatives meet with CID

PIACT representatives meet with CID

On Oct. 11, 2023, representatives of PIACT were invited by the Connecticut Insurance Department to participate in a virtual roundtable to discuss the health of Connecticut’s property/casualty marketplace, and to advocate for independent insurance producers across the...