Even though most of your employees should be in the baby boomer, Gen X and millennial generations, there could be members of the Silent Generation and Gen Z working together, too. This can be a good thing as cross-generational experience can be beneficial to problem...
Diversity, equity and inclusion—or DEI—seems like a kind of buzzword, but it really isn’t. It’s a framework that businesses can use to meet the needs of the United States’ increasingly diverse workforce. If your agency or business is not accommodating their...
There’s a reason you keep hearing that the insurance industry is stable. It’s not just a talking point. In a world in which so many professions are fading into gig work or being overtaken by algorithms, insurance has quietly remained one of the few sectors offering...
With competition at an all-time high, many agencies face the dual challenge of attracting new hires and keeping their current employees engaged and productive. Let’s review some strategic insights and actionable tactics to help you navigate the talent crunch—ensuring...
Understanding a broad array of company attributes can offer insurance agencies insight to scale their organizations effectively. Small- to mid-sized agencies face unique challenges and opportunities that require tailored strategies, structures and leadership...
A client asked me, “Did I wait too long to sell?” Since the number of deals has generally been in decline since mid-2022, some agency owners may wonder if they missed the boat. They haven’t. In the second quarter of 2022, there were 1,206 deals announced for the prior...
Many employers are grappling with low levels of employee engagement and morale. Factors like increased workloads, lack of recognition and insufficient communication create a workplace atmosphere in which employees may feel undervalued and disconnected. This...
Millennials and Gen Z represent the largest generation in history, and both generations are a largely untapped market for the insurance industry. While the insurance world has been evolving, let’s face it, the processes can be clunky and cumbersome, which is not...
Talent shortages continue to rank in the top 10 concerns of insurance industry stakeholders.[1] According to the U.S. Census Bureau 12,000 people per day will turn 65 in 2024, calling this milestone “Peak 65.” Peak 65 is expected to lead to talent shortages in the...
A degree and years of experience are great attributes when finding the dream job, but there’s more to the story. There are plenty of internal and external factors that can affect your career’s trajectory like confidence, soft skills, and a work-life balance. Let’s...
