Different stages of agency growth

Different stages of agency growth

Understanding a broad array of company attributes can offer insurance agencies insight to scale their organizations effectively. Small- to mid-sized agencies face unique challenges and opportunities that require tailored strategies, structures and leadership...

Is AI the answer to talent shortages in claims?

Is AI the answer to talent shortages in claims?

Talent shortages continue to rank in the top 10 concerns of insurance industry stakeholders.[1] According to the U.S. Census Bureau 12,000 people per day will turn 65 in 2024, calling this milestone “Peak 65.” Peak 65 is expected to lead to talent shortages in the...

Gen Z: Myths vs. facts

Gen Z: Myths vs. facts

Generation Z—colloquially known as Gen Z—is the demographic of young adults born between 1997 and 2009, the generation after millennials. This generation is known as digital natives because these tech-savvy young adults were raised on the internet and social media,...