There are many outstanding questions about what the coming months and year may bring for the independent agent given the economic uncertainty over the last 18 months. The M&A world wants to be able to answer the following: Will M&A activity pick up steam in...
What the talent wants, how to compete for it
What does the next generation of insurance talent want from the industry? This is the question independent agents are considering as they look to optimize recruitment and retention strategies and future proof their agencies. The best answers come from those in the...
Build the workforce of tomorrow
As major insurers continue to implement initiatives designed to build the workplace of the future, independent agents are taking note and considering how inclusivity will impact both the future of the industry, as well as their business. However, some agency owners...
How employee stress can impact an agency’s bottom line
Corporations in all industries have been dealing with the Great Resignation in recent years. Essentially, the COVID-19 pandemic taught many employees that there’s more to life than work, so they’re quitting in hopes of finding something new. With that said, it’s...
Improve customer experience in the digital age
In today’s highly competitive, thriving insurance industry, building and maintaining strong customer relationships is crucial for success. It not only helps to create a loyal client base, but also to generate referrals and new business opportunities. With that, it’s...
How can FinTech help reduce startup costs for small businesses
Launching your own small business can feel like a dream come true for aspiring entrepreneurs. After all, business ownership is a labor of love. It is an opportunity to earn a living pursuing your passions. And, there are few joys greater than that. However, the dream...
Soft skills that drive leadership success
When we think of a skilled individual, we often drum up the image of a web developer, a mechanical engineer, a brain surgeon, or even an arborist. While the examples above depict hard skills, it’s the other side of the coin that cohesive work environments need to...
Working with young millennials and Gen Z
There’s no stopping the reality that the last of the millennial generation and the first of Generation Z are moving—rapidly—into the workforce. Many individuals from these generations have copious education, open minds and extreme work ethic. However, they differ from...
Avoid hiring mistakes to select top talent
The last thing businesses want to do is to invest in poor-performing employees. This can be costly, and although a high turnover rate is expensive, so is keeping a poor-performing employee on staff. So, how do you implement some efficient hiring practices? Here are a...
Power of the youth: How to get them interested in a career in the insurance industry
These days, most industries struggle to recruit and retain the next generation of employees. How do you get them interested in the insurance industry? How can we make the industry more attractive to the youth? Here are some strategies: Avoid generalizations There’s a...