Two of the most formidable and historical challenges that property/casualty producers face are the attainment of prospects, as well as the retention of clients. Despite the sophistication of agency management technology and the purchase of commercial lead lists that...
Across the country, the insurance-buying public has seen sharp premium increases when their homeowners and automobile insurance policies are being renewed. In many cases, premiums are outpacing claims and expenses, as well as rising higher than inflation. The rules...
Independent agents work to protect their clients’ biggest assets: their homes. It’s no surprise that clients need to feel they can trust their independent agent when it comes to advice on protecting something so important. What is the key to fostering (and...
What can make your agency unique or different? Why should an individual or family do business with your agency instead of another one within a 20-minute driving radius? Are your products and services wildly different from your local or internet competitors? For many...
In a traditional 401(k) plan, many plan administration tasks fall on the plan sponsor. These can include designing the plan, depositing contributions, keeping documents updated, complying with testing requirements, and providing required notices and information to...
Today, many independent agents have switched to Voice over Internet Protocol phone systems from traditional phone landlines to run their businesses more efficiently. Unlike traditional phones, VoIP transforms business communications through numerous features and...
The insurance industry is comprised of cycles. Hard-market cycles happen to course correct when rates are inadequate, when there are recessions and economic turnarounds, or when unforeseen events occur, such as the COVID-19 pandemic. However, even though the hardening...
While generating new business is important, we often overlook our renewal process. An agency’s retention strategy is, without question, one of the most important areas that impact its financial health, profitability, and future success. According to several industry...