As the internet becomes increasingly essential to daily life, disparities in internet quality across the country have revealed significant gaps. Many Americans in rural or underserved areas struggle with slow, unreliable or cost-prohibitive connections, while...
In the face of environmental challenges, businesses are responsible for reducing their carbon footprint. While the most emissions can be attributed to a small number of large corporations, the fact of the matter is that any business—big or small—contributes to waste,...
Millennials and Gen Z represent the largest generation in history, and both generations are a largely untapped market for the insurance industry. While the insurance world has been evolving, let’s face it, the processes can be clunky and cumbersome, which is not...
Where did the time go? It seems like summer began just yesterday ... As summer winds to a close and the excitement of a new school year builds, it's easy to get swept up in the rush of buying school supplies, meeting new teachers and planning your daily routines....
Nothing impacts your business’s success more than the strength of your customer relationships. Delivering high-quality customer service makes your customers feel connected, encouraging them to renew, purchase additional products, and recommend your agency to others....
In today’s digital age, businesses are increasingly reliant on technology to operate efficiently. However, this dependence on digital systems also opens new avenues for risk, particularly in the form of cyberthreats. Look no further than the recent news of a global...
Artificial intelligence and automation have made headline news in recent years. The meteoric rise of generative AI for content creation has some folks worried about the proliferation of fake news, while others have hailed the inception of large language models as the...
When it comes to delivering on the promise of an improved customer experience, property/casualty agency principals often feel like they are caught in the middle of a tug-of-war. Pulling the rope on one end are younger digital-native customers, as well as baby boomers...
Talent shortages continue to rank in the top 10 concerns of insurance industry stakeholders.[1] According to the U.S. Census Bureau 12,000 people per day will turn 65 in 2024, calling this milestone “Peak 65.” Peak 65 is expected to lead to talent shortages in the...
In a rapidly evolving world driven by innovation and digital technologies, staying ahead of the curve is paramount for businesses—specifically in the insurance industry. Insurance agencies face high volumes of paperwork, complex processes, intricate regulations, risk...
