When it comes to delivering on the promise of an improved customer experience, property/casualty agency principals often feel like they are caught in the middle of a tug-of-war. Pulling the rope on one end are younger digital-native customers, as well as baby boomers...
Talent shortages continue to rank in the top 10 concerns of insurance industry stakeholders.[1] According to the U.S. Census Bureau 12,000 people per day will turn 65 in 2024, calling this milestone “Peak 65.” Peak 65 is expected to lead to talent shortages in the...
In a rapidly evolving world driven by innovation and digital technologies, staying ahead of the curve is paramount for businesses—specifically in the insurance industry. Insurance agencies face high volumes of paperwork, complex processes, intricate regulations, risk...
If you, as an insurance professional, are working on a marketing plan for your agency, video marketing can be a powerful tool to use. While text can be effective on its own, video can take your marketing to the next level in terms of engagement and impact. Why to...
Technology has become a key player in the stability and success of modern small businesses. New technologies provide business owners with opportunities to boost growth and overcome obstacles. These tools are critical to enhancing an organization’s financial...
In the ever-evolving insurance landscape, artificial intelligence has emerged as a powerful tool to enhance efficiency, accuracy and customer experience. The impact of AI is profound: its global market size in the insurance industry currently is estimated at $4.59...
With the rate of recent rapid technological changes, it’s no surprise that businesses must adapt to new trends constantly. This is mainly true for independent agents who are experiencing pressure to keep up with digital transformation. Since customers are increasingly...
When you consider all the ways you can make your agency more efficient, the technological aspects can be overwhelming. This can be anything from considering a new agency management system to determining if you want to work with a company that provides back-office...
As the insurance sector continues to embrace technological advancements, it finds itself at the crossroads of leveraging digital solutions and confronting associated cyberthreats. Insurance agencies and companies hold vast amounts of sensitive information, from...
According to Statista, a data gathering platform, X, formerly known as Twitter, has some 556 million monthly active users. Whether you’re an independent agent or the head of an agency, having a presence on a platform with more than half a billion active users is...