The New York State Department of Financial Services released its official second amendment to the cyber security regulation (23 NYCRR 500) on Nov. 1, 2023. The amendment makes multi-factor authentication mandatory for all covered entities, increases the thresholds for...
When you consider all the ways you can make your agency more efficient, the technological aspects can be overwhelming. This can be anything from considering a new agency management system to determining if you want to work with a company that provides back-office...
Voice over Internet Protocol phone systems help independent agents run their businesses more efficiently compared to traditional phone landlines. VoIP comes with numerous features and benefits already built in, and VoIP comes with substantial cost savings. To find the...
If you decided to sell your agency today, would potential suitors be drawn in by your brand? Every business has a brand, whether they are aware of it, and proper brand investment is incredibly important. Branding may not always be top of mind for an agency owner....
Building a strong team is a crucial part of running a successful independent insurance agency. This is especially true in times of economic uncertainty. Having the right people in place can help your agency continue to win when things get tough. With recent shifts in...
In the AppleTV+ show Severance, employees are split—their personal selves literally are left at the door when they swipe in for work. As they get to their desks, employees transition into their work selves, leaving the burdens of their personal lives at the door. In...
What does the next generation of insurance talent want from the industry? This is the question independent agents are considering as they look to optimize recruitment and retention strategies and future proof their agencies. The best answers come from those in the...
Connecting with your customers is one of the most crucial aspects of running a successful insurance agency. Your customers keep you in business, so it’s essential to keep them happy—and connecting with them in a personal, human way is one of the best ways to...
As major insurers continue to implement initiatives designed to build the workplace of the future, independent agents are taking note and considering how inclusivity will impact both the future of the industry, as well as their business. However, some agency owners...
Independent insurance agents must adapt to the changing expectations of modern consumers to remain competitive in today’s insurance landscape. Nowadays, consumers seek an experience that matches the quality of service offered by leading brands like Amazon and...
