Nothing impacts your business’s success more than the strength of your customer relationships. Delivering high-quality customer service makes your customers feel connected, encouraging them to renew, purchase additional products, and recommend your agency to others....
A recent ruling from the United States District Court for the Northern District of Texas has significant implications for the future of noncompete agreements in the U.S. In the case of Ryan LLC v. Federal Trade Commission, the court set aside the Federal Trade...
Fred Holender, CLU, CPCU, ChFC, MSFS, chairperson of the PIANY Agents Advocacy Coalition, recently attended a reception honoring New York state Assemblyman Steve Hawley, R-139. The event, held to recognize Hawley’s continued service and commitment to the community,...
As an independent insurance agent, navigating the market and crafting an offer that stands out from the rest—an offer that can’t be dismissed easily—requires a deeper understanding of your client’s specific needs and business circumstances. If you're not focused on a...
All homeowners should brace themselves for sticker shock next time their homeowners policy is up for renewal. Inflation’s effects on the construction industry and the broader economy extend to premiums charged on insurance policies. While it may cost more now, the...
Generally, business owners, agency owners, and business leaders have several critical success factors to consider as they manage and grow their businesses. Some essential success factors are apparent (e.g., profitability, providing a good product or service or...
Do you run a short-term rental property? Think AirBNB or VRBO. These properties bring income to owners and operators, but they require constantly tracking a changing legal landscape—especially in popular rental areas. It’s vital to keep tabs on changes to local laws...
It is shaping up to be a pivotal year for New York state’s insurance industry, with the establishment of a single definition of windstorm in homeowners policies on the horizon. This is a monumental step forward, not just for insurance professionals, but...
The hard market has been a recurring topic of conversation over the last several months as something impacting insurance producers nationwide significantly. Diving further into the topic, the recent pattern of carrier withdrawals from various markets has become rather...
Representatives of PIANY met recently with officials from the New York State Department of Financial Services to discuss the impending exit of Adirondack Insurance Exchange and Mountain Valley Insurance Company from the New York marketplace. This meeting comes in...