With climate change set to raise the temperature of the planet dramatically, the frequency of natural disasters is increasing. The insurance industry is struggling to keep up with skyrocketing homeowners insurance claims. For example, drought conditions in California...
Meet evolving consumer expectations
Independent insurance agents must adapt to the changing expectations of modern consumers to remain competitive in today’s insurance landscape. Nowadays, consumers seek an experience that matches the quality of service offered by leading brands like Amazon and...
PIANY leadership at Albany Lobby Day
Representatives from the Professional Insurance Agents of New York State Inc., met with state legislators at the Legislative Office Building in Albany, as part of the association’s 2023 Albany Lobby Day program. Participants spent the day on May 2, 2023, visiting with...
How insurance agents can leverage positive reviews, recover from negative ones
If you want to know how a business is really doing, look at its reviews. You’ll discover honest thoughts from customers about their experiences. People trust and seek out reviews because they’re from real people. So, it’s natural for businesses to want solely positive...
PIA Northeast members went to D.C.
Hundreds of PIA members from across the country descended on our nation’s capital to participate in the 2023 PIA National Advocacy May 9-10. PIA members visited the offices of their congressional representatives to inform them of the firsthand effects that proposed...
N.J.: Federal court puts a hold on insurance mandate to carry firearms
The United States District Court for The District of New Jersey issued a decision on May 16, 2023, that will—at least temporarily—suspend enforcement of an insurance requirement for those applying for a firearm-carry permit for in the state. The case of...
N.Y.: PIA-priority ‘bait and switch’ bill reported out of state Senate Insurance Committee
The colloquial term “bait and switch” is used to describe when an insurance company verifies an insurance applicant’s driving history after the applicant has paid the premium on a personal auto policy. Legislation that would ban this harmful practice passed the state...
PIANY-priority windstorm definition bill passes Assembly
The New York Legislature certainly has been active on PIANY priority-issues. PIANY’s top priority photo inspection bill passed the Legislature late last month. This week, another PIANY priority passed the state Assembly, which deals specifically with windstorm...
PIACT priority: Surplus-lines bill passes state House
As the days tick by to the end of the Connecticut legislative session, PIACT has been advocating for passage of the association’s top priority, H.B.6621, which makes small, but important changes to the current process of placing risks in the nonadmitted marketplace....
Improve customer experience in the digital age
In today’s highly competitive, thriving insurance industry, building and maintaining strong customer relationships is crucial for success. It not only helps to create a loyal client base, but also to generate referrals and new business opportunities. With that, it’s...