Become a trusted member of your local community as a new business owner
Starting a business doesn’t just mean putting your name on the map. It means showing up with presence, not just signage. It means listening before speaking, giving before asking, and finding natural ways to embed your work into the rhythm of your local community. If...
Turning honest feedback into agency growth
Answer this one honestly: Does your agency actively collect and act on feedback from customers and employees? If the answer is no, you’re not alone. Some independent agents gather enormous volumes of feedback, but they fail to follow through. Others shy away from...
Modern, caring and strategic onboarding for long-term success
Onboarding is your first real opportunity to connect people to your mission, model your values, and build trust with new hires. When done right, it aligns talent and culture while setting the foundation for long-term retention. However, a weak onboarding system...
Weekly Dispatch: July 10, 2025
California and Texas hit by costly, deadly natural disasters. PIA priorities passed in budget reconciliation bill. Connecticut Insurance Department issues new bulletins: here’s how they may affect you. Registration is live for two NJYIP and NY-YIP events later this month. Plus, you can read about state-specific industry news, compliance issues, advocacy updates, technical resources, education opportunities, upcoming events and information you may have missed in this issue of the Weekly Dispatch.
Financially preparing for a storm
Living in a coastal community has many benefits that come with the ever-present threat of a hurricane causing significant damage to your property and community. However, homeowners can take steps to prepare their homes to withstand a storm. Investing in storm...
CID updates flex-rate filing guidance
The Connecticut Insurance Department has issued Bulletin PC-92-25 to clarify and update the rules for personal-lines insurance rate filings under the state’s flex-rate filing provisions. What is flex rating? Flex rating allows insurers to adjust rates for...
Weekly Dispatch: July 3, 2025
PIA wishes you a happy Independence Day. Erie insurance update: partial online access restored. Liberty Mutual places construction exclusions for New York insurance policies issued in Connecticut and New Jersey. The 2025 New York legislative session has concluded: which bills did not make it to the governor’s desk? Plus, you can read about state-specific industry news, advocacy updates, technical resources, education opportunities, upcoming events and information you may have missed in this issue of the Weekly Dispatch.
Independence Day insights: How independent agents can safeguard clients this Fourth of July
From backyard barbecues to cross-country road trips, the Fourth of July embodies the perfect summer celebration. While the holiday offers plenty of excitement, it also brings heightened risks, particularly for people who travel. For independent insurance agents, this...
N.Y. Legislative wrap up, part two—What didn’t make it?
The 2025 New York state legislative session was filled with ambitious proposals aimed at improving the insurance landscape—many of which PIANY monitored, supported and advocated for on behalf of insurance professionals across the state. While a number of key wins were...
Conn./N.J./N.Y.: Liberty Mutual to add N.Y. construction exclusion to Conn., and N.J. policies
If you write contractor business in Connecticut or New Jersey with Liberty Mutual, there’s an important change coming that could affect your clients—and your book of business. As part of its efforts to manage risk exposure in New York state, Liberty Mutual has...
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