
How employee stress can impact an agency’s bottom line
Corporations in all industries have been dealing with the Great Resignation in recent years. Essentially, the COVID-19 pandemic taught many employees that there’s more to life than work, so they’re quitting in hopes of finding something new. With that said, it’s...

Improve customer experience in the digital age
In today’s highly competitive, thriving insurance industry, building and maintaining strong customer relationships is crucial for success. It not only helps to create a loyal client base, but also to generate referrals and new business opportunities. With that, it’s...

Weekly Dispatch: May 11, 2023
It’s time to re-examine rental reimbursement coverage limits. Are you familiar with multi-state licensing exposures?—PIA has resources to help. ACORD announces April forms updates. And, motivator Ross Shafer at the Annual Conference hosted by PIANJ and PIANY. Plus, you can read about state-specific industry news, compliance issues, advocacy updates, technical resources, accolades, education opportunities and upcoming events in this issue of the Weekly Dispatch.

Super Bowl Champ speaks at PIANY’s Long Island RAP, plus networking and CE
The nearly 300 insurance professionals who attended PIANY’s Long Island RAP on April 27, 2023, at the Crest Hollow Country Club, in Woodbury, N.Y., were able to network, learn and discuss the issues affecting the insurance industry, and earn continuing-education...

Connecticut Convention: Mock cyberattacks, networking
PIACT held its annual Connecticut Convention at the end of March—returning to the Hartford Marriott Downtown. The event featured hundreds of agents, company representatives, exhibitors, and more industry professionals from Connecticut. Excitingly, the Connecticut...

Weekly Dispatch: May 4, 2023
May the fourth be with you: PIA uses Star Wars themed examples to illustrate the challenges of advertising via social media. With the ability to collect consumer data and information, to adapt and overcome obstacles, insurance agents need to tap into artificial intelligences as an instrumental resource. Bill to repeal Federal Insurance Office introduced in U.S. House. And, New Jersey governor signs pro-worker unemployment insurance benefits bill. Plus, you can read about state-specific industry news, compliance issues, advocacy updates, accolades, education opportunities, and upcoming events in this issue of the Weekly Dispatch.

Time to re-examine rental reimbursement coverage limits
For years, we have been writing personal auto policies that afford 30 days of rental reimbursement coverage at various daily limits. And for years, this was enough coverage. If a vehicle was damaged in an accident, the insured could expect the garage of his or her...

Human relations law and the insurance industry
Answer: This popular quiz show, created by Merv Griffin, averages 25 million viewers per week, and it is my favorite show. “What is Jeopardy!?” Yep! I love Jeopardy!. My love of the show dates to when I was eight and watched the show with my grandparents. One night, I...

Weekly Dispatch: April 27, 2023
States are urging the National Highway Traffic Safety Administration for a federal recall of Hyundai, Kia vehicles. It’s important to manage risks with cyber liability policies. Capacity Insurance is in an orderly runoff. And, PIANY-priority bill on photo inspections passes state Senate; diligent-effort requirement in the E&S marketplace bill reported out of state Senate Insurance Committee. Plus, you can read about state-specific industry news, compliance issues, advocacy updates, technical resources, education opportunities and upcoming events in this issue of the Weekly Dispatch.

Eight of the best PR tools used in 2023
In today’s PR world, technology can be your best friend. Whether you operate as small business or a major enterprise, being able to build and boost brands is essential. Nowadays, there are multiple tools and platforms that make handling those tasks easier than ever....